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Featured Phone Related

Looking for Free Voice-Over Talent? Here’s Why You Shouldn’t

December 20, 2016 by Debbie Grattan

Looking for Free Voice-Over Talent? Here's Why You Shouldn’t

While the concept of “free” anything is often attractive, when it comes to using free voice-over talent, the downside risks will usually far outweigh the upside cost savings.

Head into a store, any store, and bring your selected item up to the cashier. Then tell him or her you’d like to have this particular item for free, with the promise of coming back to purchase loads and loads of additional items in the future.

Think the cashiers will go for it?

Not if they want to keep their job.

In fact, you may be lucky if you get out of the store without a personal security guard escort.

But this very scenario happens all the time in creative industries, particularly in the voice-over world. Asking VO talent to work for free is a ridiculous request in the world of business. It hurts their business for obvious reasons, but it can also hurt yours. Still, some companies still ask for it, and some VO actors still oblige.

Why Free Voice-Over Talent May Agree to Work for Nothing

Finding free voice-over talent may be easier than you think, especially with increased competition popping up in every corner of the internet. But you need to be wary of those who agree to performing work at no cost, as not all the reasons for accepting such work may promise exceptional – or even usable – results.

free voice-over talent can be very inexperienced

The talent is new or inexperienced.

Nabbing that first voice-over job can be tough. But nabbing that first free voice-over talent gig can be relatively easy. Even if the new voice-over actor has talent, it may be rather raw.  And inexperience in the business may leave the final product in a state of incompleteness, or worse. Hiring a full-time pro VO talent from the get-go can save your company time, money and headaches in the long-run. It can also ensure you get the job right the first time.

The talent believes the promises of more work to come.

Even if your company has the honest intent of providing more work for the person if the first freebie is a goody, there is usually nothing binding you to make the promise come true. And if you really look at the deal from the talent’s point of view, additional work from a company that is too cheap to even pay for the first job may not be such a good deal after all.

The talent wants exposure, professional samples.

This reason is not all that horrible, as it’s always a good move to stock a voice-over portfolio with stellar samples of your work. But it also uses the project as a training ground, and if the voice-over talent is providing their contribution to the project at no cost, it can make you wonder how highly other aspects of the project are valued. This could result in a decidedly less-than-stellar sample out of the gig.

The talent thinks that’s the way the industry works.

Yes, even in this age of information, many remain uninformed on the basics of the voice-over industry. Attention clients and talent alike: working for free is NOT how the industry works. Anyone who tells you differently may also have a bridge to sell you in Brooklyn.

Using free voice-over talent can hurt your business

How It Can Hurt Your Business

If you’re not yet convinced that asking voice-over talent to work for free is not the best route to take for your business, a few more reasons may do the trick.

You get what you pay for.

This adage holds true all across the board. Cheaper services can often mean cheaper results. And you can’t get much cheaper than free. It simply doesn’t make sense to cheapen your marketing or video efforts with a free voice-over talent added to the mix.

You can earn a reputation as a cheapskate.

Once your company is known for offering low-cost or no-cost gigs, a cheapskate reputation can be hard to shake. Even if you up the ante in the future and start paying fair rates for professional services, your name may already be tainted enough for talent to view you with suspicion or avoid you altogether.

You can end paying more in the long run.

A free recording technically costs you absolutely nothing, at least in theory. But in reality you must account for the possibility of multiple do-overs as well as the editing, training and babysitting you may have to provide.

An anecdotal case in point comes from a friend who owns an event planning firm. She’s frequently had to clean up after her unpaid staffers by retracing their missteps, correcting their mistakes and apologizing to business partners they’ve alienated.

She notes it’s easier to hire one decently paid person who knows what she’s doing than deal with nine unpaid people who can make things difficult.

And no matter how many unpaid voice-over actors you may go through, results may still fall flat. Then you have to add in the time, effort and additional resources it takes to seek out and hire an experienced, versatile, professional voice-over talent who would have done it right in the first place.

hiring free voice-over talent can lead to bad karma

Your company can end up with lots of bad karma.

Finagling free work out of people is an unethical practice that can even be illegal in certain situations. While voice-over actors can often be legally classified as independent contractors that exempt you from federal and state labor and wage regulations, the definition of independent contractor is a hazy one.

And karma does tend to come around. You may not notice the negative effects right away, but you can rest assured they’ll be on their way.

While the karma idea may sound philosophical, it also contains a major dose of common sense. Bad karma can create a massive drag on your profits:

  • Abuse customers and they’ll flee as soon as they find a competitive deal
  • Abuse employees and they’ll jump ship as soon as they can get another job (while the really talented folks will avoid you entirely)
  • Abuse the community and you’ll end up with protests, boycotts and court cases
  • Abuse the law and you’ll end up getting caught and punished, no matter how long it takes

It’s tough to be profitable when you’re stuck with fleeing customers, disgruntled employees seeking escape, boycotts and court cases, and monetary penalties or prison time.

One final reason to steer clear of free voice-over talent was mentioned by voice actor and audio producer Chris Mezzolesta. He pointed to the extraordinary feeling you get when you create something fantastic and watch it come to life with an equally fantastic voice-over talent, a creative partner that knows his or her job.  Finding that kind of creative partnership with someone with no real stake in the game may not even be possible.

Remember, the voice of the actor is the voice of your business. Treating the talent well will not only make you sound better, but feel better for the long haul.

If you are in need of quality voice-over services at very fair prices, please contact me today for a free voice-over quote or custom audition. Or give me a call and we can discuss the details of your project.

You might also enjoy reading these related articles:

“A Client’s Guide to Selecting the Right Voice-Over Talent”

“Five Reasons to be Wary of Cheap Voice-Overs”

“The Downside and Dark Side of Hiring Voice-Over Talent on Fiverr”

Filed Under: For Voice Over Clients Tagged With: Featured Phone Related, free voice over, voice over price

Is Debbie Grattan the Voice of Ooma?

July 21, 2016 by Debbie Grattan

The Internet can do some pretty strange things. Like, cut out in the middle of your favorite Netflix series. Or send your emails off into cyber nowhere land. Or shuttle search traffic to your voiceover talent website when users search for the “voice of Ooma.”

If you’ve landed here searching for the voice of Ooma, you already know what Ooma is. The small, stand-alone electronic device replaces traditional landline telephones with VoIP, or Internet phone service, with a reportedly lower rate and higher quality.

Based on the number of searches launched for the voice of Ooma, which refers to the voice that comes from the small, stand-alone device in the Ooma ads, it’s clear that the company’s fun and flirty promos have been a monster hit.

While I very much appreciate the extra traffic the voice of Ooma searches have been sending my way, I must clarify that I am not the voice of Ooma – and that’s a GOOD thing for anyone looking to hire a female voice-over talent to record phone messaging. Here’s why.

I’m Not Under a Binding Voice-Over Talent Contract

Phone-related voice-over services are one of Debbie's specialtiesSince the Ooma ads are so widespread and visible, there’s a solid chance the voice-over actor who scored the gig also had to sign a contract with exclusions that limit availability for other similar projects. That means if you did indeed find the voice of Ooma, you might not be able to use her services for your own phone-related recordings or other projects that may be on the exclusions list.

With no exclusive or limiting contracts to a specific communications provider, my availability is open for any and all phone-related services. This includes on-hold messages, interactive voice response (IVR) messages, informational recordings, marketing blasts, and other phone or non-phone-related projects. Depending on your needs, I can often provide a turnaround time of 24 hours or less.

I Don’t Charge Exorbitant Voice-Over Rates

Debbie offers very affordable voice over ratesOnce voice-over talents beef up their resumes with major gigs, you can bet they’ll be beefing up their rates. Although I am not the voice of Ooma, I have had several notable roles and projects over the past 22 years as a professional female voice talent. Yet one of my main aims is to keep my rates affordable and fair for myself and my clients. You can also take advantage of special discount offers and my client loyalty program that rewards clients who repeatedly use my services.

I Can Provide a Unique Voice for Your Unique Company

Providing unique voice-overs for unique company needsWhile the voice of Ooma may be great for Ooma, your company deserves a specific voice that’s as unique as you are. You can still keep the same friendly demeanor the Ooma box emits, but you can fine-tune the details to best fit your specific brand. After all, if every company looking for a voice-over talent to record their phone-related projects ended up with the voice of Ooma, the voice would go from marvelous to mundane in a millisecond.

I Can Go Beyond the Flirty and Fun

a voiceover for all types of businessesOoma’s flirty, fun, and friendly tone is fine, but it may not be the tone and style your company needs. It would be tough picturing the voice of Ooma doing a serious phone voice for a law firm or doctor’s office, for instance. Or perhaps your company requires a voice-over actor who can deliver a very specific accent, cater to a very specific target audience, or explain very specific information in a no-nonsense yet compelling way. I may not be the voice of Ooma, but I do have all the other points covered.

And Way Beyond the Straight-Up Voicemail Recording

Voice-overs, to me, are far more than simply reading words off a page. My professional acting background has given me the ability to actually become virtually any given character, while my more than two decades of voice-over experience makes it easy for me to help with script editing and direction as needed. If you’re unsure how a script should be read, I can give you ideas and variations – on the spot – ensuring each session flows as smoothly and efficiently as possible.

get outside-the-box voice over service

I Don’t Live in a Box

Perhaps the greatest benefit of not being the voice of Ooma is not being forced to live in a little black Ooma box. I instead enjoy recording my sessions at my fully equipped home studio, outfitted with everything from a high-end microphone to editing software and a phone patch that lets you sit in on the recording in real-time.

Yes, we know the voice of Ooma doesn’t really live in the Ooma box. We also know the device doesn’t really talk except in the fun and flirty commercials. And now you additionally know why it’s good to not to limit yourself to the voice of Ooma when it comes to hiring a female voice-over talent to deliver exactly what you need.

Filed Under: For Voice Over Clients Tagged With: Featured Phone Related

5 Reasons to be Wary of Cheap Voice-Overs

June 2, 2016 by Debbie Grattan

Why you need to be wary of cheap voice-over rates

My husband recently took my 11-year-old son to get a new pair of shoes. He just needed some all-purpose, everyday sneakers to wear to school, so they headed to a popular brand name shoe store known for discount prices, hopefully to get a deal around half of what the mall stores would cost. They came home with the same style of shoe that my son had been wearing for the past several months, and they’d gotten a good price for them. We were expecting these to last the rest of the school year and probably partway into the summer.

Fast forward just a few weeks and my husband noticed the bottom of my son’s shoes while he was kicking back on the couch. The treads were already wearing out. Less than a month of wear and tear and they were already looking like they needed replacement. My husband vowed that he would never buy shoes at that retailer again.

The old adage: “You get what you pay for” proven true once again.

When You’re Looking For Value, Don’t Go for Cheap

One of the first things many professionals learn about marketing is to never use the word “cheap.” If you have to say it, better to use words along the lines of “affordable,” “economical,” or “at a savvy price point.” Although cheap can technically mean inexpensive, the word comes with the connotation of being chintzy, inferior or, to put it bluntly, a piece of cr@p.

Yet do a Google search on the term “cheap voiceovers” and you’ll get about 431,000 results – with a handful of ads actually paying to be positioned at the top of what could be considered the chintzy, inferior, doo-doo list.

This is not to say that sometimes cheap voice-overs may be just what a client needs for a short-term, non-essential project. But they’re not something that can typically sustain a company (or the entire voice-over industry) for the long-haul.

Here are the top five reasons why you need to be wary of cheap voiceovers:

 

Cheap voice-overs require a sacrifice

1. Cheap Voice-overs require you to sacrifice quality or speed (sometimes both).

Right after learning to NOT use the word “cheap,” business professionals often learn about what is sometimes called the “Project Management Triangle.” The triangle features the three points of:

  • Price (Cheap)
  • Service (Fast)
  • Quality (Good)

The generally accepted rule of thumb is that for any given project, you can only have two of the three characteristics fulfilled. That means if you’re already picking “cheap” as your main criteria, you either have to sacrifice the “quality” or the “service.”

  • Cheap and fast probably WON’T be good.
  • Cheap and good probably WON’T be fast.
  • Fast and good is going to cost more for both benefits; so it probably WON’T be cheap.

 

Cheap voice-overs decimate the industry

2. Cheap Voiceovers Are Decimating the Voiceover Industry.

Cheap voice-over rates are beginning to decimate the overall voiceover industry on several levels. They’re driving good-quality talent out of the industry while they’re also decreasing the value of the work.

Value is generally more important than price in any industry, and you’re not likely to be getting a good value with a super-low voice-over rate. Voice-over talent that can offer value won’t be able to compete with super-low prices, leaving the bottom end of the scale wide open for those who may not have the value but do have the flexibility (or desperation) to give you the insanely cheap rates. These are often also the same voice-over talent who have the least amount of experience and training.

 

When value is at the foundation:

  • Talent creates value for a client
  • Value builds loyalty
  • Loyalty builds growth, profit and more value

The cycle continues, resulting in profits to the talent and supreme value to the client with the production and delivery of top-notch work.

 

When a cheap price is put at the foundation:

  • Talent quotes cheapest price for a client
  • Client finds even cheaper price that undercuts the first one
  • First talent needs to go lower or drop out altogether

The cycle continues, resulting in cheaper and cheaper rates, and a mad flurry for the talent to produce as much work as quickly as possible in a frenzied attempt to make a profit (think Fiverr). Clients here are generally left with poor-quality work born out of the need for quantity and speed rather than quality and value.

This is the proverbial “race to the bottom” and there are no winners of this race.

 

cheap voice-overs require tons of effort

3. They require tons of extra effort on your part.

Ever accidentally drop something valuable in the trash, and then have to spend an extended amount of time rooting through garbage to get to your valuable item? That’s kind of what slogging through the hundreds and hundreds of cheap voice-over talent auditions or demos can be like – and there’s not even a guarantee you’ll find a gem hidden amongst the debris.

We’ve heard stories of clients who have listened to as many as 200 auditions from cheap voice-over sites before finally finding a voice they could work with. Others have pegged at least 80 percent of the auditions they typically receive from such sites as totally useless. On a positive note, the uselessness is generally apparent within the first two or three seconds of the recording, which means you can at least delete it rather rapidly.

Time is incredibly valuable. Spending inordinate amounts of time on a mad hunt for something that may not even exist is a surefire way to increase your frustration while decreasing your overall ROI.

4. Going cheap may cost more in the long run.

Even though you may end up with, say, a quote of $100 for a project that a professional voice-over artist would normally do for more like $500, you can’t count up your $400 savings just yet. Going with cheap voice-over talent means you have a high likelihood of spending much more time and effort:

  • Sifting through dozens of auditions
  • Coaching or directing inexperienced talent through the recording process
  • Enduring multiple takes or do-overs when the final product doesn’t measure up
  • Scrapping the end result altogether and hiring an experienced pro to get it done right

pencils

5. They’re lacking the differentiators.

When experienced, professional voice-over talent is faced with cut-rate pricing, we typically have two choices.

  • We can try to undercut the low prices, which would likely drive us out of business.
  • We can focus on the differentiators instead of the discount.

 

Differentiators refer to the amazing attributes that make professional voice-over services worth the price, and there are several areas where VO pros can stand out.

 

  • Features: Such as high-end equipment, ISDN and phone patch services that let clients sit in on recording sessions and provide real-time feedback
  • Quality: Such as solid voice and acting training, experience on stage and behind the mic, and hundreds of satisfied clients.
  • Convenience: Such as rapid turn-arounds, easy scheduling and even easier recording session options based on a client’s wants and needs.

 

While cheap voice-overs may at a glance appear to be a good deal, you’re ultimately likely to sacrifice quality, convenience, special features, specialized training, years of experience and the overall value of the product. And that’s without even mentioning your additional sacrifices of time, effort and peace of mind.

In voice-over casting, as in most everything else, you get what you pay for. For an end result that saves you time and effort, makes you look good to your client or boss, and still gives you the value you need, opt for great service and great quality, and you’ll be a much happier consumer in the long run.

Sacrificing quality for a cheap price is not something that typically works out well in any situation. And it’s also something we’ll surely remember going forward as we buy my son a replacement pair of shoes.

Please share your thoughts, comments and experience below. Thanks for reading!

 

SOURCES:

The Hire Price of Cheap Content
Cheaper Competitor: 5 Ways to Fight Back
Why It’s So Hard to Figure Out What to Pay Top Talent

Filed Under: For Voice Over Clients Tagged With: Featured Phone Related, voice over price

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Debbie Grattan is a top-rated professional female voice over talent with more than 25 years of experience delivering voice over services worldwide. She regularly records commercial voice overs for radio and tv as well as infomercial voice overs and direct response marketing for children's toys, health, fitness and beauty products. Other specialties include female narration voice overs for corporate narration, web videos, tutorials, explainer videos and technical medical narration. Debbie also provides phone-related voice over services including phone prompts, messages-on-hold and outbound phone marketing for companies in the United States and Canada.

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