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The Downside and Dark Side of Hiring Voice-Over Talent on Fiverr

December 9, 2015 by Debbie Grattan 5 Comments

The Gig Economy

Extremely limited budgets. No need for top quality. Filler or disposable work. These are three scenarios I outlined in Part 1 of this two-part article to show that cut-rate pricing sites like Fiverr may have a place in the voice-over world. And no matter how much the experienced, professional, full-time voice-over talent protests, the reality is that Fiverr and similar sites are probably here to stay, at least for now.

I have my doubts as to whether this “gig economy” model is truly a sustainable trend or a passing fad. The jury is still out. In the meantime, we have to wonder:

Is Fiverr damaging creative industries by providing super-cheap services?

Yes and no.

Yes, because there are people who have trained for professions and gained years of experience in their industries doing quality work. And those people are now frequently being underbid by newer, less experienced, less skilled contractors. People are being hired for jobs based on price alone.

That is seldom a good thing. The common rule of thumb: “You get what you pay for” usually applies. However, as outlined in Part 1, there can be circumstances when it makes sense to go this route.

But, this scenario becomes a BIG problem only if the quality buyers who are looking for quality VO services are able to actually get quality services from experienced professional VO providers at significantly discounted prices. So far, it seems that most quality-conscious buyers are willing to pay for quality, at least in fields where experience and skill really DO still matter. And, the majority of quality, experienced voice-over talent have steered clear of sites like Fiverr as places to market themselves.

Not a Sustainable Economic Model

Sure, using Fiverr can make sense in certain situations. But if the whole business economy shifted to this model, I think our country’s financial foundation would probably collapse.

The Downside and Dark Side of Hiring Voice-over Talent on Fiverr

Imagine if every service that is offered in our economy could be found on Fiverr. The only jobs that would be safe would be government jobs. There’d be a mass stampede for the cheapest option for everything. Until we began to realize what the real price of that philosophy is.

The High Price of Low Cost

The whole thing reminds me a bit of how the US economy has experienced a massive change due to the loss of manufacturing jobs. A statistic I ran across recently says between 2001 and 2010, the US lost over 42,000 manufacturing companies.

That’s companies, not just jobs. A truly staggering statistic.

That works out to about 11 factories closing per day over that 10-year timeframe. If that isn’t the single biggest cause of the financial troubles created by a shrinking middle class, please tell me what is.

The biblical quote, “The love of money is the root of all evil,” seems to be spot on when it comes to explaining most of the problems we now face in our country and the world. What we, as individuals, corporations and countries are sometimes willing to do to save or make money is pretty astounding. I think people don’t always recognize or consider the long term consequences and implications of their cost-cutting actions.

It seems long-term consequence projection is a blind spot for human beings. As a species, we have demonstrated time and again that we have a hard time focusing much beyond the very near-term future. Even supposed “responsible” leaders frequently choose to “kick the can down the road” rather than deal with an important issue head on.

Creative Destruction is, By Nature, Destructive

Fiverr appears to be one of the big reasons voice-over service prices are being driven down. And it could potentially have a similar effect on the voice-over industry as the loss of manufacturing jobs had on the overall economy.

Given enough time, Fiverr and similar sites could potentially cleave the VO industry into three distinct categories:

1) a very few famous voice-over talents who make millions per year,

2) many thousands of part-timers who treat VO more like a hobby than a business and are happy to make whatever they can make, and

3) a few thousand legit, experienced and seasoned pro voice-over talents who have to struggle to continue to make a full-time living.

The high-quality, experienced voice-over talents who have paid their dues over many years and rely on a VO work for their entire income could get squeezed to the point of not being able to stay in business.

This would be the ultimate downside of the Fiverr phenomenon: To wake up one day and realize the reliable, cream-of-the-crop VO talent has had to move on to other professions because they could no longer stay afloat as a viable voice-over business.

That would be bad for voice-over talents and bad for the people who hire voice-over talent services.

But I highly doubt that’s going to happen.

4 Reasons Fiverr Won’t Win

You never know what you’ll get – in general.

The fact that it can be very difficult to verify or look up voice-over talent outside of Fiverr is a problem for those who want to dig deeper into a talent’s background. Profiles on Fiverr can pretty much say anything, regardless of whether or not it’s true.The Challenges with Hiring Voice-Over Talent on Fiverr

You never know what you’ll get – on any given day.

Longevity may not be in the cards for voice-over talent on Fiverr, either. The talent you hired today may be gone weeks or months from now – or even tomorrow. This a huge detriment if you need an existing recording amended with the same voice you can now no longer find.

It appears that burnout is a high risk for Fiverr sellers as well. Many forums are packed with rants and complaints from former Fiverr sellers who got fed up with the system and bailed out.

Horror stories are par for the course.

The rants and complaints on forums are joined by horror stories of atrocious goings-on in the Fiverr marketplace. Faked reviews. Manipulated job completion statistics. Cancelled orders even after jobs were delivered.

The site seems to have very little supervision or regulation when it comes to controlling the business practices of sellers or buyers. Both sides of the transaction can potentially, and apparently fairly easily, rip-off the other side.

I don’t know this from firsthand experience, only from doing some research and reading what people are saying about their experiences as sellers and buyers. See some of the articles I reviewed at end of this post.

The hard work philosophy still holds true.

Most of us baby boomers and Gen-Xers have bought into a system that says, “If you study long and hard, master  our craft, become great at what you do through experience and build your following, you will be rewarded.”

Despite sites like Fiverr that promise quick money to those who haven’t gone down the hard-working path, there are enough of us who have already done the heavy lifting that aren’t going to buckle. Not only have we already been through the grind required to establish and sustain a career, but we value our work enough to price it accordingly.

Voice-over pros who refuse to sign up as Fiverr sellers are not Fiverr snobs or on a high horse, as one Fiverr seller so eloquently put it. We are instead aware of the value of our work – and the years of blood, sweat and training we put into it – and we’re unwilling to offer our services at a price that doesn’t reflect that value.

Hopefully that is how the majority of voice-over service buyers feel. If you want quality, you expect to pay for it. If the price seems too good to be true, there’s a reason, and the quality is almost certainly going to reflect the lower price.

Dutch voice-over actor Paul Strikwerda summed it up nicely. He said: “A voice-over career cannot be bought. It has to be conquered. Slowly.”

And once you’ve done the conquering, you’re unlikely to sell yourself on Fiverr for a few bucks per gig.

Fiverr Update May 2019

A big change has taken place at Fiverr since I posted the initial article more than three years ago. Prices have increased. While you can still find some freelancers offering their services for $5, most freelancers on the site are now charging considerably more than the $5 price point that was once the platform’s claim to fame.

This is a good thing, as it shows freelancers are no longer as willing to reduce their rates to ridiculously low levels. It also shows clients are still willing to pay higher rates if it means higher quality work.

Fiverr may still bill itself as the marketplace for “The Lean Entrepreneur,” but at least all the work is no longer being offered by freelancers willing to fall into “The Starving Artist” category. It’s also more proof that the original setup on Fiverr did not provide a sustainable economic model, as it was unable to sustain itself for even a few years.

LIST OF SOURCES:
5 Reasons Why You Should Never Become a Voice-Over
Is Your Voice Only Worth a Fiver? You May Be on to a Winner
Fiverr, BuckMeUp and the Future of the $5 Freelance Economy
Fiverr: What Will $5 Cost You?
Why $5?
Why I Don’t Worry About Fiverr Anymore
Five(rr) Will Get You Ten – Part 1 
Five(rr) Will Get You Ten – Part 2 
Five(rr) Will Get You Ten – Part 3 

Fiverr: What Will $5 Cost You?
The Problem With Using Fiverr for Voice Over Work
Doing Voice Overs For $5? Ugh. Lowball Pricing Is A Bad Dream
Would You Advertise Your VO Services on Fiverr or Ebay?
Is Your Voice Only Worth a Fiverr? You May Be On to a Winner

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Filed Under: For Voice Over Clients Tagged With: voice over price

Reader Interactions

Comments

  1. Peter Lerman says

    January 19, 2018 at 6:55 am

    The “Gig” economy is another word for the “Amateur” economy. Amateur taxi drivers, amateur hoteliers, amateur ‘creatives’ and ‘performers’. I stayed in an Air BNB in Los Angeles and though it was 85 degrees I could not find the ‘on’ switch for the A/C and there was no one answering the contact number. My sister rented one cross town and there was no key where the key was supposed to have been left. These things don’t happen when you book a room at an actual’hotel’ or ‘motel’. They happen when you save money by renting from an amateur. You get tearful apologies the next day about ‘oh, my sister had to go to the emergency room’ or ‘my dog got lost’ but even Motel 6 won’t give you that kind of nonsense.

    I went through this upheaval in the world of photography having been trained as a professional in the 1970’s. The time came when developing film, using a light meter, focusing a lens, etc., were no longer skills required for an adequate job. And most buyers were happy with adequate photographs. If they can’t tell the difference in the photos then they won’t pay for my years of training and experience. And, most people are not going to be able to tell.

    So, Fiverr! I have watched YouTube videos of guys telling stories of V/O jobs they booked on Fiverr and recorded on their iPhones. Was that job EVER going to go to a real, professional voice talent? No. The job paid $5 and the client got his $5 worth. I see people with speech impediments and loose teeth boasting about booking 500 jobs a month as a voice over talent on Fiverr. Thet’s stuff that ‘clients’ aid $5 for instead of asking their girlfriend’s cousin to do for free.

    My take away is that if you can’t get someone to see the higher value of what you offer, then to him there is no higher value and he’s going to be happy with Fiverr. There will be a winnowing. I think it will be similar to what you describe. Just like all the moms doing baby photos with their automatic digital cameras while their kids are in school, the segment got de-skilled and then the people who had mainly their technical expertise to offer – and not enough in addition to that – get squeezed out.

    I’ve been doing a lof of audiobooks because the dopes with the iPhones can’t sit still long enough to do 12 hours of non-fiction. I can.

    Reply
    • madmin says

      January 19, 2018 at 5:10 pm

      Thanks for your insightful reply, Peter. I’d never thought to equate “gig” with “amateur” in relation to this “gig economy” idea, but you make some good points. I would say that for anyone entering a new field, there is a time frame of “amateur” or maybe a “mentoree”, where they are learning the ropes, being paid less than a professional wage, and deciding if they want to ramp up. Certainly, with everything available to everyone online today, if you have something (voice, car/Uber, room to rent, etc.) to offer, and there are buyers, you can make a deal. No license required, in most cases. But you do take your chances on what you get. Your point of Air BNB vs. a known hotel chain is a good one. So, there are buyers and sellers at every level. I guess that’s the point of having free choice.

      Reply
  2. Kristen says

    August 20, 2016 at 9:49 am

    This is my favorite part:
    “Given enough time, Fiverr and similar sites could potentially cleave the VO industry into three distinct categories:

    1) a very few famous voice-over talents who make millions per year,

    2) many thousands of part-timers who treat VO more like a hobby than a business and are happy to make whatever they can make, and

    3) a few thousand legit, experienced and seasoned pro voice-over talents who have to struggle to continue to make a full-time living.”

    Let’s re-read 1. Now, strike a few words from 2: “many thousands of part-timers who […] are happy to make whatever they can make.” Finally, re-read 3. These already ARE the voiceover industry categories.

    I appreciate you taking the time to look at this issue from both sides in both articles. This business isn’t the easiest to legitimately get into. I’m not a member of Fiverr, but I can certainly see why some would turn to it. You can put as many $5 charges as you want on everything, but in the end, I’m not so sure it’s really as damaging to the VO enterprise as the vets would have us believe, but I’m fairly new to the business with less than a year in (after several decades, it’s very possible my outlook will change, and there will be something new that switches up the game to also cause me to be resentful of something that I wish I had when first starting). Some people just need disposable work. We offer a skill, not a product. Selling that in itself is extremely challenging.

    Reply
  3. Greg says

    March 2, 2016 at 4:58 pm

    “Despite sites like Fiverr that promise quick money to those who haven’t gone down the hard-working path, there are enough of us who have already done the heavy lifting that aren’t going to buckle. Not only have we already been through the grind required to establish and sustain a career, but we value our work enough to price it accordingly.”

    I believe everyone would like to think that their efforts in life to be good at something, will be rewarded. The truth is, they are not always. Seldom in fact. Fiverr is not changing, or setting any kind of pricing structure for the VO market. It has grown out of a need, just as CostCo, Walmart, Target, and Amazon, to provide products so we as consumers, or businesses, can spread our budget as far as possible.

    There are voices on fiverr as talented as the VO’s that are out there working through agencies. True, you may have to search to find them, but they are there. There is a lot of junk on there too. But again, Fiverr would not thrive if there was not a need.

    The world, the economy, and the population is, has, and will continue to change around us. It is always desirable to hang on to the income and possibly status that one has gained as a life time effort, but all around us, that too is changing.

    Status quo just isn’t possible any more. I’m not being negative, it’s just the truth. More people to choose from, more natural talent, and more people who just want to make the mortgage payment and put food on the table. If they can provide the goods, someone will purchase them.

    A fair number of people on Fiverr (or other similar sites like Voices.com) have been down the hard road. Just as much as anyone else. But like all of us, they still need an income. They’re just people. I am certain that some are in it for a fast buck. That’s true of any market.

    I enjoyed your articles on Fiverr, and point of view. I just believe that the VO market rates cannot be controlled or regulated. In fact, the current market is proof that it is changing. That upsets some who have worked hard to get to a comfortable place in life, but this isn’t the dream life of the ’60’s, retirement in Tuscon with a great pension… It’s 2016, and the times they are a changing… Income adjustments and competition all go together with that.

    Reply
    • Debbie Grattan says

      March 18, 2016 at 2:25 pm

      Thanks for your thoughtful reply Greg, and I agree with basically everything you articulated so well. In any business, and in the modern world, it is most important to be adaptable to change. Wishing things were different doesn’t help much, and yet resigning to a “reality” of declining VO rates also seems pointless. As in anything, it’s about connecting the supply with the demand, and there are many angles on that. Sometimes I wonder how talent agents and casting agents even still exist, with so much work going direct from end user to talent, but somehow, they’re still out there. That gives me hope that there is still business to be had, and producers who value the talent and service they get from going with tried and true.

      Reply

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Debbie Grattan is a top-rated professional female voice over talent with more than 25 years of experience delivering voice over services worldwide. She regularly records commercial voice overs for radio and tv as well as infomercial voice overs and direct response marketing for children's toys, health, fitness and beauty products. Other specialties include female narration voice overs for corporate narration, web videos, tutorials, explainer videos and technical medical narration. Debbie also provides phone-related voice over services including phone prompts, messages-on-hold and outbound phone marketing for companies in the United States and Canada.

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