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Why Voice Over Actors Don’t Need to Lose Sleep over TTS

Technology is moving so fast it can make our heads spin, especially in the world of text to speech (TTS). As voice over actors, we’re certainly aware of TTS – and some of us may even fear the technology is advancing us right out of our careers. But it’s really not. Despite the rapid advances in the field, TTS remains unable to replace the real deal. Keep reading to find out why.

How TTS Has Advanced 

Text to speech (TTS) is a system that converts the written word into the spoken word. Simple enough, right? But it gets more complex from there. TTS systems store speech units that can include phones, diphones, words and entire sentences. It then puts those speech units together in specific combinations to create synthetic speech that says anything – all using the voice that initially recorded those speech units.

While the first talking machine was initially introduced back in 1939, advances in the world of TTS over the past several years have been more rapid and dramatic than over the past 75. Some of these advances include the ability to:

  • Incorporate a model of the vocal tract and other human voice characteristics to sound more human.
  • Correct synthetic speech mispronunciations, adjust regional pronunciations, add emphasis, and other tricks through Speech Synthesis Markup Language (SSML).
  • Produce robo calls that stop and ask “Can you hear me?” or wait for a reply, like a human would, before continuing their spiel.
  • Copy lip-movements for dubbing.
  • Fix small errors in voice over recordings with synthetic edits.
  • Create a model, or “voice bank,” of a real person’s voice for later use as synthetic speech

Once TTS began to converge with machine learning, big data and artificial intelligence (AI), it became smarter, more realistic and, as mentioned earlier, a perceived threat to some in the voice over industry.

Potential TTS Threats to the VO Industry

There is no doubt the advances of TTS have aroused a number of concerns across the voice over industry, with some of the most common outlined below.

Losing Ongoing Royalties

The royalty structure keeps giving us a steady flow of money each time our voice is used, regularly paying us even though we’ve already done the work. If we are recording into a voice bank, are we going to get royalties every time our voice is used to create synthetic speech? Probably not. While we can likely expect to be paid a large amount for the initial recording session, we may lose out on royalties each time our voice is used down the line. After all, how can we be paid royalties for a future recording that uses our voice but we didn’t technically record?

No Control Where Your Voice is Used

Since technology allows for a pre-recorded voice to be used to create any type of message or project down the line, voice over artists may fear they won’t have a say in the type of work that will be attached to their voice. Some work may be unacceptable, but we may have no control or say over the matter.

Being Prohibited from Future Spots

If we offer buyouts on our voice banks, we could be limiting our careers without realizing it. For instance, let’s say our voice is used for a car company. We would then potentially be prohibited from doing all spots for all other companies in the future – even though we didn’t know we’d be associated with a car company at the time of the buyout.

Continuously Declining TTS Rates

Recording sessions for TTS are no longer in the $50K range. As the technology advances, the rates continue to decrease. Methods of capturing and synthesizing voice take far less recording time, which means far less pay for the voice over talent.

Why Voice Over Actors Don’t Need to Fret

While TTS concerns may feel valid for us voice over artists, we don’t have to lose sleep over them for several reasons. For starters, TTS still harbors many limitations – like the inability to spontaneously generate the infinite human range of emotions and vocal techniques.

Being able to create synthetic speech by simply typing in the words you want it to say is also not something that can yet be done. And synthetic speech, no matter how advanced or finely tuned, has still not shown it can match the multiple nuances and components associated with a real human voice.

Ongoing payments may still even exist. In addition to a recording fee, we could arrange licensing agreements that outline when and where our voices can be used down the line. Turning our TTS fears into the framework for a clear-cut contract can help ensure we have all bases covered – and continue to thrive in our profession.

Communication is Key for Voice Over Success 

While all businesses rely heavily on communication for success, it’s even more important in the world of voice over. That’s because communication is at the heart of all we do. The main goal of our profession is to effectively communicate a message to the audience, and that can only be achieved if we are effectively communicating with our clients. Understanding this component of your voice over business is key to long-term success.

Good communication brings clarity to every situation, imparts professionalism and builds long-lasting relationships. Here’s how.

Communication for Clarity  

All voice over jobs start with a rundown on what the client wants, and the only way you’re sure to deliver is to ask the right questions. You need to ask relevant questions that give you the information you need to fully understand exactly what they’re going for. Questions here include things like vocal tone, file type, delivery method and all other details associated with a particular project.

It’s then imperative to carefully listen to what they say so you can deliver what they asked for. If things are unclear, clear them up before you begin. You’ll save a lot of time that you’d otherwise have to spend correcting something that was vague or misunderstood.

Communication for Professionalism

How you communicate with clients says a lot about your competence level, whether it’s through a quick phone call or a detailed email. You always want to be respectful and professional, ensuring you use appropriate guidelines for business correspondence. Sending a professional email is not like texting a quick message to your pal in all lower-case letters with two-letter abbreviations.

You want to use proper grammar and salutations, spell check before you send, and include your logo, branding, a professional email address and good tagline. Part of your online communication also includes your website and social media accounts. Every email you send, post you create and image you choose reflects directly on you as a professional.

Impeccable emails and a polished online presence indicate you’re someone who knows what they’re doing. They paint you as someone who is experienced and can be trusted to complete the project to the specs required. 

Communication for Building Relationships

While communication with a new or prospective client is best kept rather formal, you can relax the formalities a bit when you work with repeat clients over an extended period. I find ways to personalize communication, to make it feel more like a friendship when appropriate.

I have many clients with whom I’ve worked for years, so in some instances I know details about their families, their work transitions and their overall lives. When it’s appropriate, I enjoy being chatty and casual. I like to deepen the bond with them, so they see me as not just a voice talent, but a trusted friend and a fellow human being.

I also never under estimate the importance of a thank you. This could be for a referral, a recent job, or just for being a loyal client. I’ve tried many different approaches to this over the years, including sending postcards, personalized notes, birthday cards, gifts, or just reaching out through email or social media.

Posting a review for a client on their LinkedIn page or other platform shows your thoughtfulness and may help them with their marketing. Letting clients know how much they’re appreciated and valued can go a long way, especially when you do it in a way that gives them an extra boost to their own business.

Two More Tidbits on Communication

In a previous blog I wrote about The Biggest Voice Over Customer Service Mistakes, and it’s no surprise that poor communication made the list in two instances. They bear repeating. One was delay in communication, which can give off the vibe that you don’t really care. The other was not really listening or understanding what the client wants, which we also touched on above.

Responding to audition requests or messages to clients as quickly as possible shows you’re a pro who is ready to deliver what’s required. In the case of new clients, being the first to respond is often the move that gets you the job.

Truly listening and understanding what a client wants is another big deal. It’s better to ask tons of questions than make tons of mistakes. Good communication involves good listening skills and really paying attention to what the client is saying.

Keep these communication tips in mind as you move forward in your voice over career, and you may be happy to find your career moves forward with success. You’re apt to be seen as a true professional who can deliver exactly what the client wants while building beneficial relationships that can endure for years.

The Biggest Voice Over Customer Service Mistakes and How to Fix Them

Customer service has always been a huge part of doing business, and in our hugely competitive, global market, it’s become even more important than ever. Folks put a lot of stock in the online customer reviews they read, and disgruntled customers are not typically shy about speaking their minds. The digital age has also opened up the door to instant gratification – which people have come to expect when it comes to timely replies from your company.

Since voice over talent works so closely with clients, delighting customers is especially vital in the VO industry. Keeping our clients delighted involves staying on top of our game while avoiding these top customer service mistakes.

Putting New Customers above Existing Customers

Some businesses offer amazing deals, free gifts and all types of perks to new customers to generate new business, forgetting the existing customers who helped to get them where they are. This can happen in the voice over world when talent puts a priority on gaining potential new clients at the expense of existing ones. Some mistakenly assume once they land a client, the client is already in their corner and they needn’t continue to cultivate the working relationship.

How to Fix It:

Customer loyalty is not something that comes automatically, and ignoring your current customer base is a surefire way to test it. Treat existing customers with the same level of enthusiasm you do new customers. Offer them perks, nurture relationships and quickly respond to their needs. I regularly touch base with my existing customers through an email newsletter, and I also offer a Client Loyalty Rewards Program.

Delay in Communication

When you snooze, you lose. Speedy delivery of an audition or communication back to a client can be critical for proving you’re a professional, ready to deliver what’s required.

How to Fix It:

Respond ASAP to all inquiries, especially new ones. Being the first to respond is often what lands you the job. Because I’m a full-time voice talent, I’m on my computer all day, checking email about every 15 minutes or so. I always aim to respond immediately to requests for quotes, auditions or project details. We all love it when we get an immediate response, so do everything you can to provide that to your customers and prospects.

Over-Promising and Under-Delivering

Demos are great and necessary, but make sure you can deliver that same performance in a session with a client, or even just on your own, without one-on-one coaching. This especially holds true for newer voice talent in the market.

How to Fix It:

Under-promising and over-delivering is a much keener strategy, and it will lead to stronger client loyalty. While you still have to meet deadlines and do your best to give clients what they’re asking for, under-promising often provides the opportunity to exceed their expectations. Delivering the finished recording earlier than promised will most certainly elevate your value in the eyes of your client, prompting them to hire you again and again, and even refer business to you when appropriate. On the other side of the coin, keep in mind that clients sometimes ask for the impossible, and it’s important to be honest about what you can deliver. Your client will appreciate your integrity.

Also make sure you’ve developed your skills and talents to a level where you can deliver whatever a client needs in a session. Reaching this level takes time, practice and good coaching. Even if you don’t get direct feedback from the client you can usually tell if you ARE delivering what they want. The session will go smoothly, and you won’t have to spend inordinate time providing multiple takes. 

Not Listening or Understanding What the Client Wants

Doing it your way doesn’t always work for delivering exactly what the client wants. It’s imperative to understand all the details of the job, from the vocal tone and style all the way to the technical issues. These include format, file labeling, delivery method, audio processing requests, and other details. You need to be clear on client expectations before you even begin.

How to Fix It:

If you’re not sure what the client wants with a script, ask more questions until you do. Some of my clients like to provide direction during a live recording session, in which case I set up my phone patch so they can. This often saves everyone time and trouble, allowing for hand’s on direction in real time, resulting in an approved, final product the FIRST time through, avoiding a lot of back and forth over email.

When it comes to technical issues, talk to other voice over talent or do online research to find out what you’re expected to know about different file types, delivery methods and other details. Sometimes you’ll be asked to provide something you’ve never provided, which can be a cue to learn something new and add it to your offerings.

Being aware of the top customer service mistakes is the first step to avoiding them. The next step is making sure you’re covering all bases when it comes to satisfying customers. You’ll be on the right path if you treat every customer as your best customer, delivering exactly what they want as quickly and professionally as possible.

Exercises for Voice Over Actors to Combat Life in the Recording Booth


As voice over actors, our vocal cords regularly get a hearty workout. But the same may not be true for the rest of our bodies. Even if we consistently schedule exercise into our off-work hours, it may not be enough to combat the effects of spending our days in a recording booth.

Whether we sit all day, or stand while recording and then sit for editing, we’re still not moving around all that much. While a combination of sitting and standing can be better for you than prolonged bouts of just sitting, the effects of a largely inactive job can still add up.

Detriments of Sedentary Jobs

When we engage in extended, uninterrupted bouts of inactivity, a number of negative biochemical reactions can actually start to occur. Our bodies become less effective at breaking down cholesterol and blood sugar, which increases the risk of strokes, heart attacks and diabetes.

Being sedentary for extended periods can result in:

  • Higher blood sugar levels
  • Increased triglycerides, which are fats known for causing disease
  • Lower levels of HDL (aka “good”) cholesterol
  • Increased fatty buildup and calcium in the heart’s arteries
  • Increased risk of obesity
  • Higher risk of heart disease and cancer

If you switched your extended hours of sitting for prolonged hours of standing, you can end up with an entirely new set of risks. These include:

  • Lower back issues from constant compression of the spine
  • Deep vein thrombosis, varicose veins and other cardiovascular problems
  • Double the risk of heart disease over people that mostly sit

How to Lower the Health Risks   

Being aware of all the risks gives us great motivation for correcting them, and we have several things we can do.

Maintain Good Posture: One of the most important is to maintaining good posture, whether sitting or standing. We voice over artists tend to maintain good posture when recording, as we know the effects on our delivery if we don’t. But we may still hunch over or slouch when we’re editing or otherwise working at the computer.

Follow the 20-8-2 Rule: Another recommendation is known as the 20-8-2 rule. For every 20 minutes we spend sitting, it recommends eight minutes of standing and two minutes of gentle movement. Since this may be impossible to keep up based on our recording schedules and deadlines, we can at least get up and move around when we get a few minutes between tasks.

Physical Exercises for Voice Over Actors

One more way to help combat the negative effects of inactivity is with exercises specifically designed to work areas that tend to stiffen up throughout the day.

Neck and Shoulder Stretches 

Stretch the sides of your neck by sitting tall and dropping your left ear towards our left shoulder. Keep your shoulder level, making sure you don’t raise it to meet your ear. Hold for five seconds, then repeat on the right.

Stretch the back of your neck by dropping your chin toward your chest, then smoothly and gently rolling your head from one side to the other side.

Stretch your shoulders by shrugging them up towards your ears. Hold for five seconds, then release. Repeat five times.

Upper Body Stretches

Open your chest by bringing your palms together behind the middle of your back. Sit tall, pressing the palms together and holding for at least five seconds. 

Stretch your sides by extending your left arm over your head, then reaching as far as you can while bending to the right. Hold for several seconds, then repeat on the other side.

Do a seated spinal twist by turning your upper body to the right, putting both hands on the arm of your chair. Drop your shoulders and twist to the right, lengthening your spine as you inhale. Look over your right shoulder and hold for at least three seconds. Repeat on other side.

Stretch your upper back by intertwining your fingers with your palms facing outward. Reach your palms upward towards the ceiling as you inhale and elongate your spine.

Lower Body Stretches and Exercise

Do mini squats by standing up from your chair, and then sitting back down 10 times in a row.

Work your calves by standing up behind your chair, holding the back for support. Start with feet flat on the floor, then raise your heels as you stand on your toes. Lower back down slowly. Repeat to complete three sets of 10.

Stretch your glutes by putting your feet flat on the floor while seated, and then lifting your right ankle onto your left knee. Gently press down on your right knee three or four times. Repeat on other side.

Stretch your legs with a knee hug. Bend your right knee, then lift your knee to your chest, wrapping your arms around it to pull it as close to your upper body as you can. Hold for at least five seconds, then repeat on the left.

Although we may still spend hours in the recording booth, these tips can help offset the detrimental effects of daylong inactivity. Moving, stretching and exercising throughout the day, even briefly, can also make us feel more energized while bringing on longer-term benefits.

Why Work Is Not the Be-All and End-All of Life (Not Even Voice-Over Work)

Don’t get me wrong. I absolutely love my job as a voice-over talent. Being able to make a living doing something I enjoy and am skilled at is a fortunate blessing. Yet I have many other blessings outside my job that also bring me joy and a sense of fulfillment.

That’s where many in today’s society have gone wrong. Instead of having passions outside their jobs, they have been told make their jobs their passion. Many become compelled to only take jobs they feel have meaning, purpose and represent their true calling. They refuse to even consider any type of work unless they think it’s going to bring them fulfillment and contentment.

This alarming shift is outlined in an article in The Atlantic, where writer Derek Thompson explores the phenomenon of “workism.” And it’s wreaking havoc on the nation as a whole.

What is Workism?

Workism is the idea that work is more than just a way to earn money. It is instead viewed as the core of a person’s identity and life’s purpose, a way to find contentment and fulfillment. In other words, it’s pretty much the worship of work.

The roots of workism can be traced back to the long-standing American Dream, the idea that you’ll enjoy material riches and success only if you work hard and give it your all. But workism takes it to the next level, promising not only success on the material level, but on the emotional and spiritual levels as well.

Workism, for many, is taking the place of traditional faith, which is on the decline in the U.S. The workism movement has spread across generations, and particularly hits hard with millennials.

It’s become such an obsession that a full 95 percent of teens responding to a Pew Research study ranked “having a job or career that they enjoy” at the top of the list of “extremely or very important” things to have as an adult. The report, by the way, was examining the epidemic of youth anxiety.

Workism Side Effects

It’s no coincidence the Pew study had been investigating youth anxiety, as anxiety is one of the foremost side effects of worshiping work. Others include mass disappointment, disillusionment and inevitable burnout.

Expecting More than You’ll Get

Work was designed as a way to earn money, not as the be-all and end-all to the meaning of life. One of the dangers with trying to make your work be meaningful is that most work is not meaningful. It’s work, and generally something you probably wouldn’t do unless you’re being paid to do it.

When people devote their entire lives to work, worshipping something from which they can actually be fired, they’re setting themselves up for a painful fall if the market doesn’t behave. And its behavior is out of anyone’s control. The concept of workism is falling flat itself, with Gallup reporting nearly 90 percent of workers are not engaged at their jobs. It’s also creating a culture of misery, perhaps explaining why anxiety and depression have increased significantly over the past 40 years.

‘Meaningful’ Jobs Saturated

The jobs that appear somewhat meaningful, or seem that way to the masses, are becoming saturated with people seeking out their life purpose in their work. This creates a big supply of people interested in that type of work – resulting in a low demand and even lower pay. That tends to make “meaningful” work some of the lowest paying around, unless you happen to be the owner of the business or high enough on the totem pole to command a good salary.

The voice-over industry has experienced a massive influx of job seekers over the past few years, as have other industries that appear to have jobs which people think will bring on good feelings and a sense of wholeness. Now is exactly the wrong time to be pursuing so-called meaningful work, since so many young people are doing exactly that. A more strategic tactic would be to pursue a career in something that pays the bills, and then have a meaningful life outside of work.

Most people are actually happiest when they’re spending time pursuing their hobbies or with family and friends – not jammed behind a desk looking for the meaning of life.

Finding Meaning in Anything You Do

Another important thing to remember is that you bring the meaning to your work; it doesn’t bring the meaning to you. No matter what you do for a job, you can always create the meaning you want. While this might seem like a controversial idea to some, if you really examine it, you’ll find it to be true and accurate. More to come on this idea in the near future.

Depending on a person’s mindset, being a plumber or HVAC technician could have more meaning than being a Broadway producer or star. After all, which changes a person’s life more? Seeing a really great Broadway show or getting their furnace repaired so they can have heat during the winter?

Most folks would agree getting the furnace fixed is a more meaningful thing for them, because it impacts them all winter long. You can make a huge difference in peoples’ lives doing very ordinary things. This is the missing piece in today’s way of thinking about work. Millennials especially are failing to realize that THEY create their own meaning in what they do.

So yes, my voice-over work is very meaningful. I enjoy it, am passionate about it, and am extremely grateful to have it. But it’s not my only source of joy, or the only way I find enlightenment in life. And, like any job, it can sometimes be a source of frustration, stress and discomfort. That is the nature of the reality we live in. Nothing is perfect, every job has its drawbacks and downside. The attitude and perspective you have about those areas especially will make or break how much joy you experience in your work.

Are you looking for an experienced and passionate voice-over talent for an upcoming project? Your search is over… Contact Debbie today.

What AI Can Do For America, and the Voice Over Industry

From voice assistants that can order our groceries to vacuum robots that do a better job cleaning our floor than we do, America is being swept away by the artificial intelligence revolution. The country just so happens to be at the forefront of that revolution, and an initiative launched last month is aimed at keeping us there. The initiative outlines what AI can do for the country, and I took a look at what it can do for the voice over industry.

American AI Initiative in a Nutshell

We Americans may love our AI toys, but we also love our country’s economic and national security. In a move to strongly maintain it, President Donald Trump launched the American AI Initiative.

The initiative pretty much covers all the bases when it comes to ensuring the U.S. remains a leading player in the AI field. In addition to directing federal agencies to put AI investments in development and research at the top of the list, it also increases access to federal computing resources and data for the country’s AI researchers.

It likewise aims to pave a smooth road going forward, touching on:

  • The job market, by asking federal agencies to help Americans gain skills relevant to AI technology
  • The industrial and technologies sectors, by directing regulatory agencies to establish guidance for the use and development of AI
  • The safety and technical standards of AI systems, by calling on the National Institute of Standards and Technology to lead the way
  • The future of the U.S. as a global AI leader, by supporting American AI industries and research as well as securing our critical AI technology

The belief is that our country’s ability to stay on the forefront of AI is critical to boosting prosperity, enhancing national and economic security, and protecting American values. And if you think that sounds good, just wait until you take a look at how voice over fits into the bigger AI puzzle.

Where Voice Over Fits with AI

The advancement of artificial intelligence is creating fresh opportunities across the country and beyond, and this certainly applies to the voice over industry. While some may immediately bring up the fact that AI applications are powered by synthetic or computer-generated voices, you have to remember that those voices had to originate somewhere. That somewhere is usually from a voice over actor.

More often than not, synthetic and computerized voices need a human voice to establish the foundation of the vocal database. Voice assistants are a prime example, and their popularity and reach continue to explode. As noted in a past blog about voice assistants, the three big ones are Google’s Voice Assistant, Amazon’s Alexis and Apple’s Siri – but there are many, many more.

Going Beyond the Voice Assistant

Smart speaker sales have also exploded, as more people embrace AI technology in the home. The movement is predicted to get even bigger, with smart home and “internet of things” devices expected to increase exponentially over the next several years. Any devices or apps that feature a voice response option are likely to have had a human voice as a starting point.

The same holds true for the virtual assistants and voice apps used across a variety of industries. Whether it’s an AI-powered chat bot that answers your online questions, or a virtual travel assistant that provides hotel and flight suggestions, those that use voices are apt to have originally recorded them from VO actors.

Even some AI apps that don’t currently use voice responses are expecting to add them in the future. Google Maps, for instance, is planning to implement its voice assistant into its Map application so it can both show and tell you where to go.

Rather than looking at the AI explosion with disdain or fear, we can look at it as a chance to embrace new opportunities. Besides, no matter how advanced artificial intelligence may become, AI is still a long way away from producing a voice that is as natural and welcoming as a real human’s. That means robots won’t be taking our VO jobs, at least not any time soon.